Frequently Asked Questions
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Please give us a call on 0413 413 927 submit form here.
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Yes! We have been servicing the area for a while now, please click here to see our testimonials.
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Our cleans are calculated based on the number of bedrooms and bathrooms you have in your home, what you require done and how frequently. We would love to work with you and your budget so feel free to get in touch with us to discuss.
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We want to make sure that everybody’s appointments are serviced by the best cleaning professionals possible.
This is why we ask for 24 hours notice for all cancellations. Cancellations made the day of your appointment will incur a $50 charge.
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If your property is deemed a hazardous cleaning situation that goes over and above our normal cleaning environment that is covered by our cleaning packages, our cleaning teams have the right to walk away. Upon such a service, you will be charged a $50 booking fee due to holding your space in our schedule.
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We don’t offer cleaning of Chandeliers, Light Bulbs, Bio-hazards(Mold, etc..), Hoarding, Animal Waste, High Reach Areas(More than 2 step ladder), Large furniture moving, and Large scale trash disposal.
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A deep clean is for first-time customers or customers who haven’t had their home professionally cleaned in the past 1 month. This allows our cleaners additional time to thoroughly clean your home and get it up to date.
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Definitely! Our cleaning teams love dogs, cats and other pets. We know how to respect and care for them. We are a pet friendly cleaning service but may ask for them to be kept outside upon mopping unless you like little paw prints scattered around the house.